Hayward Lower Piping Assembly CX3030H

I ordered the Hayward pipe from their web page and after 6 weeks of no word from them on the order. I called and they said the pipe is back ordered and do I want to wait for the part, it should be about 2 more weeks. I said OK I still need the part. about 3 weeks later they charged my credit card (23 Sept 17) and I thought I would get the part in a week or so. It is now 15 Oct and still no e-mails, no phone calls and NO PART. I will call Sunplay tomorrow and demand my money back as this shabby web page is a scam for your money!